The mutual said the latest phase of its transformation programme has resulted in a 29% increase in the number of mortgage applications progressing to offer.
Furness Building Society has reported a record application-to-offer rate as it continues its mortgage transformation programme.
The mutual said the latest phase of its transformation programme has resulted in a 29% increase in the number of mortgage applications progressing to offer.
According to Furness, the new mortgage calculator has been designed to give brokers greater confidence when assessing borrowing potential for clients with more complex income profiles.
The society said the tool, alongside enhanced affordability assessments and manual underwriting, aims to support borrowers who may not meet automated lending criteria.
Jon Cartlidge, head of member and broker strategy at Furness Building Society, said: “Many brokers are looking for lenders willing to assess cases on their individual merits – rather than being fed through an automated system that is unable to evaluate the bigger picture.
“We believe our blend of technology, common sense and human expertise is delivering better outcomes for intermediaries and their clients.
“Over the past 18 months we’ve invested a great deal of time and resources into enhancing our lending criteria, building in greater flexibility and building a new mortgage calculator for brokers.
“Alongside our manual underwriting process, this is enabling us to find even more ways to responsibly say yes.”