One Mortgage System has extended its partnership with the Brightstar Group, continuing as the group’s primary technology partner.
One Mortgage System has extended its partnership with the Brightstar Group, continuing its role as the group’s primary technology partner.
Under the renewed agreement, the Brightstar Group will continue using OMS’ CRM and workflow platform across its business.
The agreement gives Brightstar access to a single system bringing together integrated sourcing and criteria tools, as well as ongoing platform improvements across workflows, integrations and automation.
OMS said the extension would help Brightstar maintain efficient processes and consistent service levels, while supporting teams handling higher volumes and more complex cases.
The extension also reflects the growing importance of long-term technology partnerships in the intermediary market, as firms seek to improve connectivity and streamline operations.
OMS said it is an end-to-end platform covering residential, buy-to-let, second charge, equity release, bridging and commercial mortgages, as well as general insurance and protection.
Dale Jannels, chief executive of One Mortgage System, said: “We’ve built a strong working relationship with the Brightstar Group over time, and this contract extension reflects the trust both sides have in what we are delivering.
“Our focus is on giving firms the tools to manage cases more efficiently, reduce friction in the process and maintain a high level of service as their business evolves.
“The Brightstar Group is a great example of a forward-thinking business with an impressive and inspiring leadership team that continues to push forward, and we’re pleased to keep supporting that progress.”
William Lloyd-Hayward, group chief operating officer of Brightstar Group, added: “Building long term partnerships has always been a cornerstone of our business and so we are delighted to reaffirm our commitment with OMS as we continue to focus on delivering the best technology platform for our brokers and clients.
“Continuing to work with a specialist partner like Brightstar or Sirius gives brokers and clients access to expertise and relationships that deliver solutions and the best outcomes for clients.
“Extending our relationship with OMS ensures that improving and simplifying the customer journey and experience in an ever-changing technology and AI era for mortgages is at the heart of our business.”