Lenders are rated using a calculated overall score based on affordability, eligibility, customer service and other factors. The highest scoring lenders were identified in each category. Ratings are prepared by U.S. News staff. Ratings have not been reviewed or approved by advertisers.
Carrington Mortgage Services
- People who have low credit scores
- People who cannot make a large down payment
- People who want to choose from many loan options
Borrowers must meet the minimum credit score requirement for the type of mortgage they want. While your credit score may be as low as 500 for a Federal Housing Administration, Department of Veterans Affairs or adjustable-rate loan, you will need a score of 620 for a conventional mortgage.
A higher score will get you Carrington’s best terms and interest rates. Carrington Mortgage Services will consider your financial information, including credit score, income and debt, when you apply for a loan. Loan limits are based on your location, your property and your loan type.
NMLS #2600
Carrington Mortgage Services offers conventional and government-backed loans and is licensed to service loans in all 50 states as well as Guam, Puerto Rico, the Northern Mariana Islands and the U.S. Virgin Islands. It is licensed to originate loans in 49 states.
When you’re ready to start your loan application, you have three choices:
- At Carrington’s home page, click on Contact Us at the top and then select Apply for a Loan.
- Call a loan officer at 888-267-0584 from 9 a.m. to 8 p.m. Eastern Time Monday through Friday.
You can prequalify for a loan with Carrington Mortgage Services depending on financial information such as your income and assets. The lender will provide loan options and help borrowers decide which one is the best fit.
Carrington Mortgage Services
Carrington Mortgage Services sometimes offers closing cost credits to customers who have recently paid off a Carrington home loan. Various other discounts may be available, although these vary by program and borrower qualifications.
Carrington Mortgage Services has a C+ rating with the Better Business Bureau and a government action alert for charging late fees to borrowers with accounts in forbearance and providing false information about pandemic protections.
The Consumer Financial Protection Bureau received 411 mortgage-related complaints about Carrington Mortgage Services in 2024, many related to trouble during the payment process. The company provided a timely response to all complaints and closed 408 complaints with an explanation, with three complaints in progress.
An initial payment made when the home is bought.
The amount of time you have to repay the mortgage.
The APR (annual percentage rate) you pay to the lender, which can be found in your loan agreement. The default displayed represents yesterdays national average APR for 30-year fixed mortgages.

